"Steer" Manure
There's a term that the general public is beginning to hear quite frequently, in the industry: steering. This is a very disturbing word for any collision repair shop, as well as for the consumer. Steering occurs whenever an insurance company coerces the insured to take their damaged vehicle to a repair facility of the insurance company's choice, instead of letting you, the consumer, choose for yourself. Despite the anti-steering laws which have been in effect for well over a decade, some insurance companies still engage in this unfair practice; in fact,there is now a class action lawsuit being pursued in Connecticut, aimed at two large insurance companies who have directly violated the law. The good news for us as both consumers and repair facilities is the fact that the Superior Court of Connecticut is now siding against these insurance providers,and that in itself is a giant step forward for this industry; the more often state governments stand with us against these politically (not to mention financially) powerful giants, the more likely it is that we can all receive top quality repairs, at fair prices.
If anyone would like more information, or to get a copy of the ABRN article regarding the Connecticut lawsuit, feel free to contact me.
Aaron Cooper
Director of Marketing
Sonshine Auto Body
(760) 243-3185
If anyone would like more information, or to get a copy of the ABRN article regarding the Connecticut lawsuit, feel free to contact me.
Aaron Cooper
Director of Marketing
Sonshine Auto Body
(760) 243-3185
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