As both the collision repair and insurance industries are in a state of constant change, it's easy for most consumers to feel a bit "out of the loop." From the time you purchase an insurance policy to the time you actually file a claim, you are bombarded with a great deal of information that you're not likely to fully understand, let alone remember.  This is why your insurance agent is so very important to keep in contact with.  Agents exist to fulfill many more needs than merely selling policies; he or she is there to provide you, the consumer, with the most current information about your policy and to guide you through the often intimidating process of getting your vehicle repaired. 

    Despite the constant barrage of very convincing ads, which seem to encourage the public to be less involved and less knowledgeable about these processes, we strongly advise everyone in our high desert community to keep yourselves "in the loop," by simply taking a few minutes from time to time and calling your agent.  Do you know the differences  between collision and comprehensive claims?  Does your policy provide you with a rental car, while repairs to your vehicle are being completed? Will you be in danger of a rate increase?  Will you be forced to pay more than your deductible amount, if you choose a repair facility that your insurance company doesn't have a contract with?  These are only a few of the many concerns that every consumer should have; believe me, it's far better to know the answers to these questions before you need to use your insurance.

Aaron Cooper

Director of Marketing

Sonshine Auto Body

(760)243-3185